Introduction
At Gills Cycles, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our used bikes.
Information We Collect
We may collect the following information when you use our website or services:
- Personal Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details or other payment information for transactions.
- Usage Data: Information on how you use our website, such as IP address, browser type, and pages visited.
How We Use Your Information
We use your information for the following purposes:
- To Process Orders: To process and deliver your bike orders, including payment processing and shipping.
- To Improve Our Services: To understand how our customers use our website and to make improvements.
- To Communicate with You: To respond to your inquiries, send order updates, and provide customer support.
- Marketing: To send you promotional materials, special offers, and other information that may interest you (you can opt-out at any time).
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers, and we use encryption to protect sensitive data during transmission.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except for the following:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your computer that help us understand how visitors use our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Your Rights
You have the right to:
- Access Your Information: Request a copy of the information we hold about you.
- Correct Your Information: Request corrections to any inaccurate or incomplete information.
- Delete Your Information: Request deletion of your personal information, subject to legal requirements.
- Opt-Out of Marketing: Unsubscribe from our marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Gills Cycles
1 Gresham Way
Wimbledon, London SW19 8DW
Email: info@gillscycles.co.uk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
